This is the privacy policy statement for Australian Car Finance and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
When you contact Australian Car Finance, we may collect your name, email address, other contact details you provide and the information contained in your message. We use this information to respond to your contact, handle privacy requests or complaints and administer the website.
Australian Car Finance operates as an information, tools and resources website. We do not accept finance or insurance applications, quote requests, eligibility assessments or borrowing enquiries for referral, and do not collect borrowing or insurance requirements to match visitors with brokers, lenders or insurers.
You may choose to subscribe to MoneyTips for informational content. Subscription links take you to the MoneyTips subscription endpoint. A subscription is not a finance enquiry, quote request or referral request.
We may also use information where reasonably necessary to meet our legal or regulatory obligations, investigate a complaint, maintain records or manage the operation of the website.
If you do not provide the contact details or information needed to respond to a message or privacy request, we may not be able to respond or resolve it.
Disclosure of Personal Information
We may disclose personal information where reasonably necessary to respond to a website enquiry or complaint, comply with legal or regulatory obligations, or engage service providers that assist us in operating our website and business. We do not disclose visitors' details to brokers, lenders or insurers for referral through this website.
We do not currently disclose personal information to overseas recipients. If our information-handling practices change and personal information is likely to be disclosed to recipients outside Australia, we will update this Privacy Policy as required.
Please note: If you follow a link or advertisement to a third-party website, that website's own privacy policy and terms apply to information you provide directly to it.
Cookies and Tracking Technologies
Australian Car Finance uses cookies and similar technologies to support website functionality, maintain session information, understand how visitors interact with our website and improve system performance and user experience.
We use Google Analytics 4 for analytics and measurement, and Google Ads website tagging and Microsoft Advertising UET for advertising measurement and conversion-related functionality. These services may use cookies, pixels or similar technologies to collect information about your device, browser, pages visited and interactions with our website. The website may also display third-party advertising.
Google Signals and Google Analytics user-provided data collection are disabled, as is personalised advertising through our verified Google Analytics-to-Google Ads links. Enhanced conversion tracking and Microsoft Clarity are disabled for our Microsoft UET tag, and no remarketing audiences or lists are based on that tag.
Where these technologies involve the collection, use or disclosure of personal information, we take reasonable steps to ensure that they are used consistently with applicable privacy requirements. We seek to limit the information collected to what is reasonably necessary for the relevant purpose.
You can control or disable cookies through your browser settings. Where additional consent is required for particular tracking or advertising technologies, we may provide additional notices or consent controls when you use the website.
Security and Retention of Personal Information
We take reasonable steps to protect personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure. These measures may include access controls, secure systems, authentication measures and other technical and organisational safeguards appropriate to the information being handled.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to website enquiries, maintaining appropriate business and compliance records, resolving complaints and meeting legal or regulatory obligations.
When personal information is no longer required to be retained, we take reasonable steps to securely destroy or de-identify it, subject to any legal or record-keeping requirements.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access, such as photocopying or postage.
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete or misleading. We will respond to access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing or provide information necessary to verify your identity before providing access to personal information.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
The Reserve Bank of Australia’s latest rate increase has added a fresh complication for households considering a new or used vehicle before the end of 2026. The cash rate target rose by 25 basis points to 4.85% effective 4 November, extending a year in which borrowing costs have again become a central part of the car-buying decision. - read more
Australia’s latest inflation figures have added a fresh layer of uncertainty for car buyers, with the September 2026 Consumer Price Index showing annual inflation at 4.3 per cent and trimmed mean inflation at 3.6 per cent. Coming after the Reserve Bank of Australia lifted the cash rate target to 4. - read more
Australia’s car market is moving further away from the shortage-driven conditions that shaped buying decisions over recent years. As more brands work through stronger supply and compete for orders, buyers are seeing a wider mix of drive-away discounts, factory bonuses, demonstrator offers and promotional finance campaigns. That can be helpful for households planning a purchase, but it also makes the finance decision more important rather than less. - read more
Fresh spring comparison updates suggest Australian car finance remains competitive, but not evenly so. While some headline secured car loan rates still look attractive for well-qualified borrowers, the gap between the best advertised offers and the rates many buyers may actually receive is becoming more important. For households planning a vehicle purchase, the key message is simple: the rate on the first screen is only the beginning of the finance conversation. - read more
Sustainability is an increasingly important factor in the automotive industry, as environmental awareness grows among consumers and manufacturers alike. Choosing a vehicle isn’t just about speed or comfort anymore; it's also about how your choice impacts the planet. With the rise of climate change concerns, more people are looking at sustainable options when purchasing their next car. - read more
Secured and unsecured car loans can look similar at first, but the way the loan is backed can affect rates, eligibility, insurance expectations and what may happen if repayments are missed. This guide explains the key differences for Australian borrowers comparing car finance options. - read more
Car loan repayments are shaped by the amount borrowed, interest rate, loan term, fees, repayment frequency and any balloon payment. Understanding these factors can help Australians compare car finance options more clearly before applying. - read more
The fuel situation in Australia has been a hot topic recently, with fluctuating prices and increasing environmental concerns capturing the attention of many. The country's reliance on both domestic and imported fuels, alongside global market influences, plays a significant role in the availability and cost of fuel. As Australians navigate through these changes, understanding the current scenario becomes ever more crucial. - read more
Knowledgebase
Balloon Payment: A large payment due at the end of a balloon loan, usually after a series of smaller payments.
