This is the privacy policy statement for Australian Car Finance and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Australian Car Finance may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Australian Car Finance, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Australian Car Finance uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Australia’s car market is moving further away from the shortage-driven conditions that shaped buying decisions over recent years. As more brands work through stronger supply and compete for orders, buyers are seeing a wider mix of drive-away discounts, factory bonuses, demonstrator offers and promotional finance campaigns. That can be helpful for households planning a purchase, but it also makes the finance decision more important rather than less. - read more
Fresh spring comparison updates suggest Australian car finance remains competitive, but not evenly so. While some headline secured car loan rates still look attractive for well-qualified borrowers, the gap between the best advertised offers and the rates many buyers may actually receive is becoming more important. For households planning a vehicle purchase, the key message is simple: the rate on the first screen is only the beginning of the finance conversation. - read more
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When you're in the market for a new or used car, understanding car financing options is crucial. In Australia, there are several ways to finance your vehicle, each with its own advantages and considerations. Whether you're considering dealership financing, a car loan from a financial institution, or even leasing, knowing your options can save you in the long run. - read more
Learn what Australian lenders may consider when assessing car loan eligibility, what documents may be needed, and how car finance pre-approval works before you buy. - read more
Sustainability is an increasingly important factor in the automotive industry, as environmental awareness grows among consumers and manufacturers alike. Choosing a vehicle isn’t just about speed or comfort anymore; it's also about how your choice impacts the planet. With the rise of climate change concerns, more people are looking at sustainable options when purchasing their next car. - read more
Secured and unsecured car loans can look similar at first, but the way the loan is backed can affect rates, eligibility, insurance expectations and what may happen if repayments are missed. This guide explains the key differences for Australian borrowers comparing car finance options. - read more
Knowledgebase
Bull Market: A market condition where the prices of securities are rising, or are expected to rise.
